Privacy Commitment
This Privacy Policy describes how Xelegram Network. inc. handles personal information collected through Ocean Fun Balls - Lucky Crash. We take your privacy seriously.
Date: 2026-07-10 | Contact: guideteam@oneyetrade.com
Ocean Fun Balls - Lucky Crash is a mobile application. This policy governs all information we access when you use the app.
We take a privacy-by-design approach: collect only what we need, protect what we have, and never sell your data.
This app is intended for users who meet the minimum age required by Google Play and local law.
This Privacy Policy may be revised. The effective date above always reflects the current version.
We welcome your feedback and questions. Contact us at our support team.
Product Privacy Notes
This Policy applies to Ocean Fun Balls - Lucky Crash in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described below. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
Information Collection
We want to be upfront about what data we collect. Below is a full picture of the information Ocean Fun Balls - Lucky Crash may access.
Device & Usage Information
Our analytics tools collect the following automatically:
- Device specifications (manufacturer, model, OS version)
- Advertising identifiers (Google Advertising ID)
- Session-level gameplay events and feature interactions
- Crash and error diagnostics
- Region inferred from network IP (country or state level only)
We are explicit about what we don't collect: no precise location, no contacts, no financial data, no biometrics, and no health information.
Platform Data: If you connect via Google Play Games, we may receive your platform username and game-related data as permitted by those platforms.
Children: We do not intentionally collect personal data from children under 13. If you are a parent and believe your child has shared personal information with us, please contact our support team.
Purchase Information: We do not collect or store payment card or financial account details. All transactions are processed by Google Play, and we receive only a transaction confirmation.
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Questions about what we collect? Email us at our support team.
How We Use Your Information
The information we collect serves specific, legitimate purposes. Here's exactly how Xelegram Network. inc. uses your data when you play Ocean Fun Balls - Lucky Crash.
To Deliver the Game
- Provide gameplay features and content
- Sync your progress across devices
- support app operation
- Respond to customer support requests
To Improve the Game
- Analyze gameplay data to understand what players enjoy
- Identify and fix bugs and performance issues
- Test new features before broad release
- Make data-driven design decisions
For Safety and Fairness
- Detect cheating or fraudulent activity
- Protect players from harassment or abuse
- Maintain the integrity of game systems
Communication: We use contact information you provide to respond to support inquiries and send essential service-related notifications.
We do not sell your personal information. We do not share your data with advertisers or data brokers for their own purposes.
Legal Basis (EU/UK users): We process your data under the following legal bases: performance of a contract (to provide the game), legitimate interests (to improve it and prevent fraud), and legal obligation (compliance with law).
We welcome data use questions at our support team.
Our Data Sharing Policy
We work with a small number of trusted partners to deliver Ocean Fun Balls - Lucky Crash. This section describes exactly what data they receive.
Service Partners: Our operational partners — such as hosting providers, analytics vendors, and support platforms — receive only the data they need to do their jobs. They operate under data processing agreements with Xelegram Network. inc..
Legal Obligations
We may disclose your information if required by law, court order, or government regulation, or to protect the rights and safety of Xelegram Network. inc., our players, or others.
Business Transactions
If Xelegram Network. inc. is involved in a merger, acquisition, or asset sale, your information may be transferred to the successor entity, subject to the same privacy protections outlined here.
We may share aggregated, anonymized statistical data with partners or in public reports. This data cannot identify you individually.
For data sharing concerns, write to our support team.
Tracking and Analytics
Mobile apps use different tools than websites to measure usage. Here's how Ocean Fun Balls - Lucky Crash tracks performance and player behavior.
Mobile Analytics Tools:
Ocean Fun Balls - Lucky Crash uses analytics software (e.g., Firebase) to collect pseudonymized usage data including session duration, feature usage, and device type.
Advertising Identifiers
Your device's Advertising ID (Google Advertising ID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Managing Tracking: You can limit or reset tracking identifiers in your device's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.
Xelegram Network. inc. does not engage in cross-app behavioral advertising targeting.
Reach our privacy team at our support team.
Child Safety and Privacy
Ocean Fun Balls - Lucky Crash may be played by children. Xelegram Network. inc. is committed to keeping their data safe and their experience age-appropriate.
No Data Collection Without Parental Consent
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected data from a child under 13 without consent, we will delete it promptly.
Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal information by contacting our support team. We will respond within 30 days.
Age-Appropriate Design
- We do not show behavioral advertising to children
- We keep platform-level payment controls with parents or guardians where applicable
- Chat and social features are disabled or strictly moderated for younger users
EU/UK Children (GDPR Art. 8): For users in the EU or UK under 16 (or the lower age set by member state law, minimum 13), we require parental authorization before processing their data.
If you believe a child has provided us personal information without appropriate consent, please contact our support team immediately. We will investigate and take corrective action.
We're committed to child safety. Contact our support team with any concerns.
Mixed Audience Notice
Our app is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at our support team and we will delete such information promptly.
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Your Legal Privacy Rights
Depending on where you live, you have specific rights regarding your personal information. Xelegram Network. inc. respects and honors these rights.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
For EU/UK Users: In addition to the rights above, you may lodge a formal complaint with your national data protection authority. In the UK, this is the ICO (ico.org.uk).
Submitting a Request: Send a rights request to our support team. We may ask for identity verification and will respond within 30 calendar days.
Corrections: If you notice inaccurate data — like a wrong email address in your profile — contact our support team and we'll fix it promptly.
Privacy matters. Contact our support team to exercise any right described here.
Our Data Retention Policy
We don't keep your data longer than necessary. This section explains how long Xelegram Network. inc. retains various types of information from Ocean Fun Balls - Lucky Crash.
Retention Periods:
- Account and gameplay data: Active account + 30 days after deletion request
- Support communications: 12 months after resolution
- Analytics logs: 90 days (auto-deleted)
- Financial records: 7 years (legal requirement)
- Crash reports: 60–90 days
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
Legal Holds: We may defer deletion where data is subject to an active legal obligation, regulatory requirement, or dispute resolution process.
Where permanent deletion is not technically feasible immediately, data is anonymized as an interim measure before final deletion.
Data retention questions: our support team.
Information Security
We're committed to keeping your information secure. Here's a transparent overview of our security practices.
We protect your data with TLS encryption in transit and encryption at rest. Our cloud infrastructure uses role-based access controls so only authorized staff can access your information.
People and Processes: Access to personal data is restricted to authorized personnel on a need-to-know basis. Our team receives regular security training and we maintain formal incident response procedures.
Security Limitations: Despite our best efforts, no data transmission over the internet is 100% secure. We encourage you to use strong passwords, enable device authentication, and contact us immediately if you suspect unauthorized access.
Found a Security Issue? Please report it responsibly to our support team. We investigate all reports and appreciate your help keeping Ocean Fun Balls - Lucky Crash secure.
Questions about our security practices: our support team.
Third-Party Tools and Services
Ocean Fun Balls - Lucky Crash integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services and app compatibility support: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Ocean Fun Balls - Lucky Crash is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
- AdColony: Privacy Policy
- Tapjoy: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
International Data Transfers
Your data may be processed in more than one country. Here's how Xelegram Network. inc. ensures consistent protection wherever your data is processed.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
Legal Safeguards for EU/UK Transfers: For transfers of personal data from the EEA or UK to third countries, Xelegram Network. inc. relies on Standard Contractual Clauses (EU Commission Decision 2021/914) and, where applicable, UK IDTAs.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
Adequacy Decisions: Some countries we transfer data to have been recognized by the European Commission as providing adequate protection (e.g., UK, Canada for commercial organizations, Japan).
You can request information about the specific transfer mechanisms we use by emailing our support team.
Reach us at our support team for more on global data practices.
Privacy Policy Amendments
This Privacy Policy may change over time. Below is our process for updating it and keeping you informed.
How We Notify You
For material changes, we will:
- Display a notice within Ocean Fun Balls - Lucky Crash when you next open the app
- Update the 'Effective Date' at the top of this policy
For minor corrections or clarifications, we'll update the policy without a separate notice.
Version Tracking: The effective date at the top of this page shows exactly when the policy was last updated. Previous versions are archived and available on request.
Disagreement with Changes: You're always free to stop using Ocean Fun Balls - Lucky Crash if you don't agree with updates. Contact our support team to request deletion of personal data we control.
To request a copy of a previous version of this Privacy Policy, email our support team.
Questions about this policy's update history? Email our support team.
Contact Information — Data Controller
Data Controller
Xelegram Network. inc.
Email: our support team
Data Protection Officer
Where required by applicable law, Xelegram Network. inc. has designated a Data Protection Officer (DPO). Requests to contact the DPO should be addressed to our support team with the subject line "Attention: Data Protection Officer."
Submitting a Data Subject Request
All requests to exercise data subject rights (including access, rectification, erasure, portability, objection, and restriction) must be submitted in writing to the above contact. The Company may require verification of the requester's identity before processing any request.
Supervisory Authority
If you reside in the EEA or UK and believe the Company has violated applicable data protection law, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu. The UK supervisory authority is the Information Commissioner's Office (ICO): https://ico.org.uk.